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      Kaseya

      Engaged employer

      Kaseya reviews

      Good work/life balance but little progression - Technical Support Expert Kaseya Employee Review

      3.0
      26 May 2026
      Technical support expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance, no expected overtime.

      Cons

      Little chance of promotion regardless of performance

      avatar
      Kaseya Response
      3w
      We appreciate your balanced feedback and are glad to hear that our work-life balance has been a positive aspect of your experience. We're continuing to evolve our people programs with a focus on supporting our team members' career growth and development. As part of this effort, we've introduced enhanced Mid-Year and Annual Reviews to provide clearer feedback, development opportunities, and ongoing support for our teams.

      Explore other reviews about Kaseya

      5.0
      2 Jun 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to make money if you don't mind dealing with politics and are likable

      Cons

      office politic heavy, if you're not liked or make an impression - you may never make money.

      1
      avatar
      Kaseya Response
      2w
      Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
      2.0
      23 Jun 2026
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a job, yup

      Cons

      -Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

      avatar
      Kaseya Response
      1d
      We apologize that this was your experience, as it is not what we strive to create for our team members. We value every member's voice, and feedback which has been instrumental in shaping and improving our people's programs. We also provide mentorship and growth resources to help each member succeed in their roles. Thank you again for your time with us, and we wish you continued success in your future endeavors.
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