A modern day titanic - Anonymous employee Kaplan Employee Review

1.0
2 May 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company with good pay, benefits and focus on the customer. Key phrase is "USED TO BE"

Cons

Management, middle management and any new hires trained by current management are inept. The whole company has been gutted and replaced by favorites of executives who don't have the correct skills or business acumen for the position. I've worked at Kaplan for a long time and saw a sharp transition from successful business model focused on students to an unsuccessful strategy to move money from workers to csuite members (read salary cuts for workers while Csuite bonuses and salaries were resumed). Management doesn't value customers or workers.

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5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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