They mean well - Technical Support Lead Kaplan Employee Review

3.0
29 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Great benefits for healthcare, not dental or vision. Company matches on some benefits including 401k. Company provides free college education.

Cons

Pay is below the state and local average for any position. Executive team is way overpaid. Smile or get in trouble. Lean is highly Voluntold, but is a complete front. They proclaim they want lean, but in the end they even their continuous improvement team is a hypocrite with lean.

Explore other reviews about Kaplan

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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