Great place to work - Customer Service Advisor Kaplan Employee Review

5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and supportive workplace culture

Cons

Salary too low for Australian cost of living

Explore other reviews about Kaplan

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work/life balance Many layers for advancement

Cons

Poor knowledge sharing Lower pay

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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