Pros
-Free hot chocolate -training provided -student friendly environment -pay is good for students
Cons
-The hot chocolate tastes like dirt -your training "WILL NOT" prepare you for the job,operating systems and how draining your job will be. -micromanagement on every detail of your work, from the pace of your speech,to the length of your toilet breaks, you are constantly monitored and treated as a number/value not a human being. -management,will look down on you as though you are worthless and will give you little respect, as again you are a number/value not a human being. -0 hour contract leaves very little ability to plan your week and form commitments due to the inability to know your shifts until a week in advance,sometimes giving you 2 days notice of your next shift. -during "flash" surveys,in which a company needs an agreed amount of completed surveys, you are given very high strike rates to achieve and if you are not achieving your strike rates you will be penalised on the spot, being asked to "beg" was an instruction given to improve it. -the atmosphere is bleak,there is a lack of enthusiasm and to be brutally honest it feels like a place where potential comes to die.