A Pattern of Burnout and Turnover - Account Executive Kahn Media Employee Review

1.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You will form genuine friendships.

Cons

My time at Kahn Media, without exaggeration, was one of the most demoralizing and professionally draining experiences of my career. Work-life balance didn’t just lean unhealthy. It was nonexistent. Chronic understaffing was normalized, and as people burned out and left, their responsibilities were quietly redistributed to whoever remained despite promises of hiring. While the workload increased, the support did not. Expectations were relentlessly high, yet the tools, staffing and leadership required to meet them were nowhere to be found. Results were demanded, but the infrastructure to achieve them was treated as optional. Leadership, particularly at the top, fostered a culture driven by pressure, fear and exhaustion. Rather than widespread burnout recognized as a signal that something was fundamentally broken, it was framed as a personal weakness. If you struggled under impossible demands, it was your fault. Feedback was not welcomed. It was dismissed, punished and reframed. Constructive criticism was treated as disloyalty. Concerns about capacity, morale and sustainability were met with defensiveness and carefully crafted narratives that redirected blame downward to employees to maintain control. Transparency was scarce, and trust eroded quickly in an environment where accountability flowed one way. The dysfunction felt systemic, not accidental. The turnover, burnout and negative reviews appear to be symptoms of a culture that lacks accountability, support and basic respect for the people doing the work. Yes, agencies are known to be fast-paced and demanding, but the issues with Kahn Media go beyond the normal pressures of agency life. The chaos seems to be a direct result of leadership driven more by ego than accountability and an unwillingness to look inward when good employees leave or things break down. If you’re considering joining this company, I encourage you to not dismiss the long trail of negative reviews as isolated complaints. They are a pattern that points to a deeply unhealthy, toxic environment that will continue to go uncorrected while the people doing the hard work pay the price.

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Kahn Media Response
3mo
We read every review, and we respond because our team past, present, and future, deserves transparency from leadership. What is described here is not the Kahn Media we have built, led, or stood behind. One thing we will always stand firmly behind: when an employee raises their hand, leadership shows up. That is not an aspiration, it is a practice. Our open-door policy exists at every level of the organization, and it is one that our team actively uses. Employees who have come to leadership with concerns about workload, capacity, or morale have been met with real conversations and real action, not deflection, not retaliation, and not silence. We will not pretend that agency life is without pressure. It is fast-paced and demanding and we are honest about that from day one. But pressure and support are not mutually exclusive, and we have always worked hard to provide both. When workloads shift, leadership engages. When people struggle, we want to know, and we have worked very hard to create the environment where that open conversation can happen and issues addressed. The characterization of our culture as one driven by fear, ego, and deliberate disregard for employees is one we firmly and respectfully dispute. The professionals who have grown their careers here, earned promotions, and built lasting client relationships did so because this organization invested in them, not in spite of leadership, but because of it. Kahn Media is a place where talented people are given real opportunity, real support, and real access to leadership that cares about their success. We are proud of the team we've built and remain committed to being an agency where people can raise their hand and know someone will answer.

Explore other reviews about Kahn Media

5.0
3 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Client facing experience, working on subject Im passionate about

Cons

a lot of work. not just a 9-5 so need to be invested

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The office location was reasonably convenient and parking was adequate.

Cons

• Roles were unclear and tasks were constantly missed or dropped • Decisions were made without explanation or context • No consistent processes existed across projects • Meetings were frequent but produced no real outcomes • Communication was scattered across multiple tools, causing information loss • There was no tracking of workload or resource use

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Kahn Media Response
6d
We appreciate all genuine feedback and have always believed that honest, constructive criticism, even when difficult, helps us grow as a company. That is precisely why we feel a responsibility to respond to this review with transparency and candor. The claims made here do not reflect the operational reality of Kahn Media. As an agency that has successfully served some of the most recognized brands in the automotive, luxury, and lifestyle industries for over a decade, we have built our reputation on structure, accountability, and consistent execution. We have defined roles, clear lines of communication, and project management processes that are actively used across every client engagement. The characterization of our workplace as disorganized and without functional process is not only inaccurate, it is the opposite of what has allowed us to retain long-term clients and a dedicated, talented team. What concerns us most about this review, however, is not the criticism itself, it is the context surrounding it. Over a compressed period of time, Kahn Media has been the target of a series of reviews that we believe are not the independent, authentic experiences of former employees, but rather a coordinated effort by one or more individuals to systematically damage our reputation. The reviews share recognizable patterns in structure, tone, and timing that are inconsistent with organic, unrelated feedback. This review is the latest in that campaign. We want to be clear: we are not dismissing this lightly or simply defending ourselves out of pride. We have formally reported this review and the related posts to Glassdoor's Trust & Safety team as violations of their Community Guidelines, which explicitly prohibit defamatory, fraudulent, and coordinated inauthentic content. To anyone reading this who is considering joining our team or working with us as a client, we ask that you look at the full picture. Speak with our current employees. Review our client relationships and track record. We are proud of the culture we have built and the people who show up every day to do exceptional work. We will not allow a disinformation campaign to define us, and we will not stop until it is fully addressed. Anyone with genuine concerns or feedback is always welcome to reach out to us directly.
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