Pros
There is a potential to make decent to good money. That's IT.
Cons
Where do I even start? How about the hostile work environment? There's nothing like working for a boss who has no problem berating you both over the phone and via email. Schedulers at KSS are way overworked and underpaid. Lorri is a scheming, manipulative person who will cheat every last penny out of you that she possibly can. You are expected to work and be available to independent contractors (aka shoppers) 24 hours a day. The culture that's promoted at KSS is one of sheer negativity, pressure and just plain hostility. Lies are a part of the work on a constant basis. The CEO will throw you under the bus with a client just to try to save her own rear. I would not at all be surprised to find that some of the "reviews" here were planted by her. I have worked in this industry for close to a decade now and have never, ever met someone who was happy to work at KSS - and I've known a lot of current/former KSS employees and contractors. Unprofessional doesn't even start to describe this company. If you're thinking about working here, turn around and run away. There are PLENTY of other companies in this industry that will treat you like a professional and not like their slave.