Dedicated employees hindered by poor management and outdated systems - Inside Sales Representative KPS Global Employee Review

2.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most employees really want to do a great job taking care of customers.

Cons

•Hiring too many executive level positions. Not promoting from within. • Management does not want any constructive criticism. • Continuous improvement is only discussed in the endless amount of meetings. No real action is taken to improve processes. • The computer system is outdated and needs to be updated. The key process is "work around" the computer system which wastes valuable time getting work done. •Quality assurance is a joke. No one ever lasts in QA who wants to improve the quality and process.

Explore other reviews about KPS Global

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

KPS is flexible and rewarding

Cons

I do not have any negatives in this role

3.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid position Great team and Team Lead

Cons

Company doesn't value employees Poor C-level management and leadership

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