How will HR spin this - Anonymous employee KLAS Research Employee Review

1.0
16 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best co-workers I have ever had. Excluding a few bad apples I would hang out with most of them outside of work. Company had good intentions tries to make a difference in this mess we call healthcare. Good severance from what I hear if you get canned.

Cons

Where to start. There's no way I can list them all so I'll try to list a few of the most blantant cons. They claim to be accurate honest and impartial but offer clear favortisim to certain companies they review. It has nothing to do with money which is the odd thing but everything to do with who they think is doing the best. If there is a HIT company that has struggled in the past good luck changing the opinion of KLAS that you're headed in the right direction. They won't report that if it upsets the other companies executives that have been highly rated in the past. Work life balance is a unicorn at this place. It is often talked about but no one ever sees it. Make sure you don't cross certain people because they will make sure to take all the credit when things go good and then throw you under the bus at the first sign of troubles. This is ever present from a couple people on one particular team that makes up half of the company now they decided to consolidate teams. You have to do work with very little understanding of what is expected of you and no matter how good of a job you think you are doing the leadership at KLAS will tear you apart and confirm to you that you will never be good enough at whatever it is your supposed to be doing. They are a tech company that is still operating like they are in the dial up era of the internet (many of you probably won't even know what that means). The administrative personnel get walked all over. These women work extremely hard and have to put up with unnecessary last minute stressful situations that they deserve way more credit than they are given. They practially run this company and with out them I honestly think it would crumble but they are replaceable so they will be treated as such. And to sum it all up if you haven't been with the company for 5 years or more (and even then it isn't certain) you are replaceable!!! They are always hiring because their turnover is outrageous. If you interview here ask them, out side of the executive team, what is the average length of career at KLAS and if you're okay with that go a head and hop on their bus. They'll put you in the "right seat" until they question your passion and lack of urgency. As soon as you hear those terms you're on your way off the bus.

Explore other reviews about KLAS Research

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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