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KENNETH S. NUGENT

Is this your company?

Quitting soon! - Case Manager KENNETH S. NUGENT Employee Review

1.0
20 Mar 2016
Recommend
CEO approval
Business outlook

Pros

It's a job, I guess.

Cons

Why would your boss care about your personal life as long as you are getting your work done? No cultural diversity, no real camaraderie (most of your co workers are trying to help administration find a reason to fire you for no good reason), no loyalty, etc. Place is very cutthroat and the case managers and paralegals are the fall guys for anything that goes wrong. Clients are nasty and rude to the case managers and, after being nasty and rude to you, thy will contact the firm to complain about you and thr firm, in a very unfair and ostentatious manner, will completely take the client's side NO MATTER WHAT took place. Lawyers insulate themselves from clients by making the case managers deal with rude clients and then disciplining the case manager without just cause in order to remain true to the firms ridiculous motto: our clients, even the most belligerent, ignorant ones, are always right under every circumstance. It's funny because these same clients would complain against the attorneys if the attorneys were the point of contact responsible for answering every call and dealing with each one of the client's issues (most of which, unfortunately for you, the case manager, is outside of your power anyway!)

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KENNETH S. NUGENT Response
9y
I'm sorry that you have these feeling towards the firm, most importantly, the victims we strive to do our best for everyday. In the future, please speak to anyone in management, so that we can address these on a professional level. Kathy Baus Firm Administrator / HR

Explore other reviews about KENNETH S. NUGENT

5.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good work environment, lots of freedom given

Cons

Stressful workload, clientele can be a lot to handle sometimes

3.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and understanding Ability to work from home Good pay and opportunity for bonuses

Cons

Upper management is bias, outside offices treated different.

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