GWS Losing Customer Focus - GWS Customer Account Johnson Controls Employee Review

2.0
20 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Excellent, dedicated people working at the customer accounts. Decent pay and benefits for the industry. Front line people care.

Cons

GWS is a service business being run like a manufacturing business. The latest reorganization shows the arrogance of this company. The philosophy seems to be the customer is only right if they agree with what Johnson Controls wants to do. The only good thing is, if history is a guide, they will reorganize again in a year or two. The HR people have become so disconnected that most don't even know the correct answers to basic benefits questions.

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5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great job that I would totally recommend anyone

Cons

Wonderful, wonderful place to work, no complaints

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Johnson Controls Response
2mo
Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
4.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay and fast paced work makes the days go by quickly. Lately the company has been actually investing in their new product lines ever since Joakim became our CEO.

Cons

The compensation is lacking. No bonuses whatsoever for senior level engineers even when they're recognized as a key contributor on the team. We are given our 401k match on March 1st to cover the previous year's matches so you lose out on a lot of the year's market gains. The healthcare coverage is mediocre at best for a fortune 500 company. The raises are still given like it's 2018; 3% is considered a "good" merit increase. This is due to the "forced distribution" merit increase system where only "so many" people can receives "above expectations" raises.

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Johnson Controls Response
3d
Thank you for taking the time to provide important input on our compensation and benefits as a Senior Mechanical Engineer. At Johnson Controls, we aim to provide competitive pay and a robust benefits plan that supports our employees' well-being. We’ll use this information to continually improve our offerings.
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