Don't climb the ladder - Anonymous employee Johnson Controls Employee Review

2.0
18 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Okay health benefits, 401k matching, vacation time

Cons

Don't try to climb the ladder here. HR will string you along with an offer FOREVER. They will not offer you compensation appropriate for the position and responsibilities you are taking on. They will only look at what you're getting paid currently and offer 5% more in pay. Doesnt matter if you're going from custodian to manager. Only 5% raise nothing more. Doesn't matter if your boss, your boss's boss, and his boss all agree you should be paid according to the responsibilities of the new job, they will only give you 5%. Then they'll say they got 10% approved, you accept, and they cut it back to 7%. The only way to get paid for the quality work you do is to find a new job with a new company for more money. If (!!!) you feel like coming back to JCI after that, then they might realize you're worth more money.

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5.0
7 Nov 2025
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CEO approval
Business outlook

Pros

Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

Cons

High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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