A sad excuse for a startup - Anonymous employee Jobscan Employee Review

1.0
11 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is profitable (so far). Remote work. Supportive, talented coworkers.

Cons

Jobscan operates under the "move fast and break things" mantra. But the only thing moving quickly is employee turnover. Every executive has left the company recently, and every other week I hear another former coworker has left. The CEO is getting in the way of Jobscan's success. While he does encourage new ideas and opinions, employee ideas often fall on deaf ears. This lack of innovation and reliance on shoddy business instincts is killing Jobscan. Competition from LinkedIn, Indeed, and even smaller startups are making Jobscan irrelevant, expensive, and outdated. I concur with other recent reviews that the CEO is ruining the company. Micromanagement is the name of the game. The CEO is demeaning in his communication with employees, and prefers negative reinforcement. He is also notorious for taking several-month long trips overseas, so expect late night meetings and curt messages. There was a point where the CEO took leadership training, but a leadership coach couldn't get through to him. Employees have stood up to him, executives have stood up to him, surveys were done showing that over half of the company was unhappy at work. Nothing changed, and it only got worse over time. With no checks and balances left, the company outlook is bleak. My former coworkers were truly talented, dedicated individuals that at one point really did believe in Jobscan and were eager to support it's growth. It was tragic seeing all that motivation evaporate so quickly. The CEO has been told numerous times how to resolve the company's issues and propel Jobscan to the next level: trust your employees. This is too much to expect from him.

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Jobscan Response
3y
James here, CEO of Jobscan. Very much appreciate you spending the time writing this review. I've reflected on your feedback deeply. I take full responsibility for the turnover we had earlier this year. Honestly, I wanted the company to accelerate so I thought it'd be a great idea to hire experienced lieutenants/executives from outside the company to do so. I was wrong. I was hands-off for a year to see how they'd do. A year later, management's salary expenses 2x and there was no revenue growth after 12 months. It was a negative ROI scenario. The sad part is these executives were likable people but the business metrics simply weren't met. They bonded with their teams so some folks saw them as "good leaders" emotionally when business performance was more important. And we did exactly that. Since we promoted our senior engineer to be the Head of Engineering, we have greatly accelerated our engineering output. This year, we launched the job tracker, chrome extension, continuous integration/deployment, created fast/slow lanes for much faster launches, rolled out SPA, and upgraded the main dashboard, just to name a few. In terms of innovation, the job tracker we just launched is an idea of our senior front-end engineer. And it is now a full-blown product on its own. We will also be commercializing another 10% project soon and have several machine-learning initiatives next year. In terms of micromanagement - I prefer not to micromanage anyone as it takes my focus away from the strategy and more important matters. To be frank, yes, I did micromanage for the underperforming individuals, which didn't quite work out so well. At the end of the day, it was a mis-hire from the start and I take responsibility for it. We have since made the following changes: 1. Increased the hiring bar so everyone we hire is a fit and a high performer. 2. Set clear OKRs and goals and I have since being hands-off to give freedom for teams to excel. 3. Changed my mindset to be more of a coach instead of a manager. In terms of trips, I visit Asia twice a year due to family reasons and I wake up at 6am and start meetings at 7am, which is 4pm PT. I don't schedule meetings past 7pm PT unless it's important. Since the wave of turnover earlier in 2022, we have re-hired 10 more talented individuals across engineering, marketing, and data teams. 3 of which were former entrepreneurs themselves. Projects are getting done much faster and revenue continues to grow as the cultural changes seem to be making a difference. Jobscan is again profitable this year and we're already seeing an accelerated traffic growth. 2023 is poised to be an even better year since the world will be in need of our service in this volatile times. I encourage anyone seeing this to meet with our team without my presence. Have a real conversation with our team will offer you much more insights about our future.

Explore other reviews about Jobscan

5.0
25 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I've been at Jobscan for 4 years, and I’ve genuinely loved every second of it. It's rare to find a fully remote company that still manages to feel like a close-knit family, but Jobscan has created that environment. The culture is supportive, collaborative, and mission-focused — you always feel like the work you're doing is making a real difference in people’s lives. Communication across teams is excellent, and the benefits are generous. Most importantly, you're surrounded by people who care deeply about helping others succeed in their careers. It's a company that walks the talk when it comes to empathy, innovation, and impact. If you're looking for a place where you can grow, be yourself, and contribute to something meaningful — Jobscan is it.

Cons

There aren't any major red flags I can think of.

2
1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, generous PTO plan, benefits if FTE in the states

Cons

As others have stated, Jobscan suffers from a toxic work environment led by an impulsive CEO. He ropes you in with an amicable mission but refuses to lead with integrity and trust, stunting the product’s growth. This environment is fueled by blame shifting behaviors and avoidance, orchestrated by a CEO who is obsessively driven by numbers. Once hired you will quickly understand your role in helping him live a comfortable lifestyle as he cuts tools while you sleep without warning when numbers slip and sets unrealistic expectations once you’re left with scraps to perform your job. He often triangulates out of boredom while he harvests your energy during unpredictable 1:1’s. There are brilliant people on the team hindered by his ego and false sense of reality. He hides behind the word “start up” while the company has been in business since 2014. If you have a strong moral compass, just do yourself a favor and keep searching for a better opportunity, your mental health is more important. The only reason so many people are still putting up with it is because the job market is the worst it’s ever been. For their sake I hope James gets himself some help and starts worrying less about personal gains, recognizes his blessings and focuses more about the mission while treating his employees as human beings instead of pawns on a chess board. Lead by example, you’re literally in the business of landing people jobs.

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