Daily Struggles - Flight Attendant JetBlue Employee Review

4.0
25 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility once you’ve put in at least 5 years. Flying benefits are the best feature if you have the time. Great culture overall. The Crewmembers take care of themselves.

Cons

Constant changes to job procedures and work rules/legalities. The Flight Attendants voted in a union for this several years ago and it really hasn’t gotten any better. They’re just keeping up with industry trends but not doing anything more to enhance and standout amongst other carriers. Most recent wins are really things we already had in the past and “re-sold”. The new merger will surely bring more pain points to this department.

Explore other reviews about JetBlue

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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