Horrible Experience do not work here - Airport Operations Crew Member JetBlue Employee Review

1.0
28 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Flight benefits in exchange for your health and sanity

Cons

Constant back pain lifting 50-99 pounds for 8 hours or closing heavy aircraft door and taking gate check bags at the gate You are standing up for most of your shift Handling customers complaints Micromanagement with leads and sups Hard to get a PTO approve by Admin you have to beg people to pick your shift to trade days The PTO bank is used for sick days vacation days and PTO days The point system sucks you get one point even if you are sick and bring a doctors note. If you make it to 7 points you are in trouble and will need to have a perfect attendance for 6 months. Point erase after one whole year!!!! Uniform policy is ridiculous very strict and you can only wear certain pieces of the uniform by season You can get written up if your uniform is not up to the standard When COVID started in 2020 we weren’t allowed to wear gloves or mask to protect ourself because the company was afraid it will offend the customers they care more about the uniform than the employees health and week being we were even threaten that we can get written up for wearing gloves or mask Beware this company does not care about any employers you are just a number not a human being Jetblue makes the Airline Job 100 times harder with all their rules and regulations!! No UNION only flight attendant and pilots have Union so you are on your own if something happens In Jetblue all of their equipment are outdated and nothing works extremely hard to work on this conditions on a daily basic printers, jet bridges and systems needs to be constantly fixed because they want to be cheap

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5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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