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Jennings Computer Services

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Terrible! - Anonymous employee Jennings Computer Services Employee Review

1.0
12 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No uniform so are able to wear your own clothing. Let loose on equipment without training this is a good experience for learning. Staff are generally nice to each other.

Cons

The management is terrible in particular Karl. Karl is under qualified and has no leadership abilities. The way he speaks to his staff is disgusting. Karl lacks the ability to make any form of decision and avoids confrontation at all costs. This has led to many issues with both Jennings maintenance customers and consumers so the technicians are then left having to pick up the pieces. Karl is lazy frequently passing work onto other staff members while claiming he is extremely busy. I think forgetting we all have access to the same job system and all know what maintenance jobs are being proposed (as we have to cost them up as he doesn’t know how to properly and severely overcharges) and those that are ongoing. It is extremely frustrating to be lied to by management so blatantly. Since covid struck Karl has barely set foot in the office and both he and Mike made no effort to protect staff. Karl simply sent an email to staff saying keep 2m away etc yet ironically our work benches were not adjusted so this was simply impossible to do. Karl is not business minded and should not be in a management position. Mike the owner does not take well to criticism and often passes blame. However he is generally nice and the one to go to for help. The vans always break down The pay is extremely bad for employees. Minimum wage all round, expect for Karl and Mike who turn up to work in Porsches and Audis. This leaves a bitter taste in staff’s mouths. No rewards No recognition No incentives No employee perks or benefits No technical training given despite this being promised No support Empty promises Spoken to badly by management

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Jennings Computer Services Response
5y
I strongly disagree with the comments made here. I'm shocked, stunned, hurt and disappointed by the content of this defamatory review by one of our own employees. I would urge the author to bear in mind it has been far from business as usual over the last 12 months and that includes expenditure for new vehicles, pay reviews, showroom refurbishment or anything else of significant cost for that matter. It has been more a case of keeping going under the extremely difficult circumstances thrust upon us. Our main concern over the last 12 months has been keeping everybody in employment despite these very challenging times. I am a parent of two young school age children who have spent much of the last year at home being home schooled whilst also trying to remotely work from home and assist in making management decisions. I may have not been present in the office as much as usual but i have been very much present within the business working very long hours from home. Mentally It has been the most challenging and mentally draining year of my life and comments surrounding this subject are ill received. I also cannot recall having any disagreeable conversation with any member of our team for as long as I can remember. How can it be right for a disgruntled employee to claim anonymity yet is cowardly allowed to slander my name all over the internet without just cause. To clarify, there is a management team at Jennings consisting of more than one person and so it is not myself that solely makes decisions. I would urge the author of this defamatory and tasteless review to think about what they have written remove it and instead seek to discuss your issues with your line manager. With regard to wages, we categorically do not pay minimum wage. Our wages are well above minimum wage and based on ability, experience and results. There are so many inconsistencies, libelous comments and fabricated facts in this review that it does not hold up. Karl Jennings

Explore other reviews about Jennings Computer Services

1.0
23 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here

Cons

Not nice people to work for

5.0
5 Feb 2024
Recommend
CEO approval
Business outlook

Pros

This employer is a very fair and considerate when it comes to taking time off for personal appointments, sickness, borrowing a work van for personal use, taking time out for extended holiday breaks etc. They also don't breathe down your neck or track your every movement like many other employers. It's a very relaxed place to work as long as you do what is expected of you.

Cons

They may not pay the highest wages but they are a small business operating in a competitive sector so that is to be expected to a degree. And they do look after you in other ways.

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