Pros
Talented and hardworking colleagues who genuinely care about customers and partners, and a whole bunch of true believers still left fighting the good fight, despite the obvious challenges in the C-Suite/Director and above level. Strong product market fit in the Apple ecosystem, which helps in building relationships with clients and partners. The product suite genuinely works well in the right set of hands, and customers are overall happy. All the building blocks for an amazing platform are there today. Access to a wide customer base across education and enterprise, which provides variety in accounts. You're not pidgeonholed into a single industry, and it is true that Apple devices are growing in almost every industry right now. Huge potential if Jamf can get out of their own way. So-so work-life balance, but mileage will vary depending on how empathetic/hard working your direct manager is. I saw both amazing displays of empathy and tenacity during tough times, as well as some downright idiotic double standards and smoke and mirrors from leadership. Despite global challenges, the team I managed had quite strong camaraderie, and was full of great people who were always willing to pitch in and do what was needed to hit goals. If you can navigate the chaos, there is a good job in there somewhere, at some undetermined future point. If you can find the right manager and team to slot into, the good ones do genuinely care about their teams, and will often go above and beyond to fill the gap as it relates to transparency and guidance that is lacking from Leadership, and aren't afraid to be in the trenches with their team. Again, mileage will vary depending on where you sit in the business.
Cons
Job Security is a constant worry in the back of everyones mind right now. 2 rounds of layoffs in as many years, with little changes to C-Level should be cause for concern. Stock is worthless and budget cutting is ruthless right now. If taking a role here, focus on getting the right take home pay, for your location and role. Do your own research on benchmarking, as you will be short changed without the right information. The company places heavy reliance on shaky, unethical legal tactics and threats to protect market share, rather than focusing on culture, community and employee retention. On reflection, the level of defense the company plays should be a red flag for anyone looking to build a long term career at Jamf. Proceed with caution. Resourcing at Jamf was a constant problem. Expect to have to wear multiple hats despite the huge amount of staff Jamf has globally, and be weary of empty promises around things getting better. Resource allocation across the regions is vastly inequitable. Non US teams are expected to deliver big results, without the same level of investment in core functions like Marketing or Operational roles. Expect to have to be very scrappy, with a lot of red tape required to get things done. Strategic direction feels shortsighted, and Leadership often feels reactive, with priorities shifting quickly and employees/first line managers left to deal with the fallout. Communication from Global leadership can be lacking, and in most cases completely MIA, which adds to the confusion around priorities and provides very little clarity. Heavy dependence on US based decision making drastically slows down execution for people not based in the US. Despite the overall solid product offering, they're not keeping pace with competition, and haven't figured out how to navigate a market where they're no longer the only choice.
