Leadership Gap - Anonymous Jamestown Employee Review

1.0
22 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Nice office spaces, competitive compensation. flexible work hours, properties in premier locations. hotels are nice when on travel.

Cons

The greatest challenge is senior leadership. As much of a premier organization that senior leaders think they have, Jamestown is at best a glorified "mom & pop" - and not in a good way! From an organizational perspective, the wrong players are in the wrong roles. There are three key people and everyone else is very much an outsider. As much as they say they listen to the ideas of the people, they do not! The senior leadership pride themselves by having Jamestown being known as a great place to work, and if you are only concerned with your paycheck and having a nice office to look at - Jamestown is for you! Jamestown is an organization built on inefficiencies and an unstable framework. Cost containment strategies are simply overridden based on whether or not the requester is a "company favorite." Bonuses are awarded to people based on if they are "liked" and not on actual performance or merhit. Annual reviews are absolutely meaningless, and have no weight on earning potential or growth. Talented people are marginalized, while squatters and non-producers are retained simply because of favoritism. There are no plans in place for true employee development. People are given impossible tasks, then verbally reprimanded and ultimately shoved to the side unless you are apart of the insiders. There is no accountability in this organization because granting "special exceptions" are at its core. The worst part is that the people know about the favoritism and the bad leadership and wasteful processes. Yet those same people go along with it because they know as long as the current leadership in place nothing will change. I could not in good conscious recommend this company to anyone looking for more than a paycheck.

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Jamestown Response
11y
I am Matt Bronfman and I am the CEO of Jamestown. We take employee feedback very seriously and I want to take a moment to respond to this comment. Briefly, we have the good fortune to have grown quickly in the last few years, by over several billion in assets under management. But that growth presents challenges. We want to be and must remain entrepreneurial. But at the same time we must acknowledge and establish more formal institutions. We are working hard right now to improve our processes. In the last few months, we have conducted town hall meetings, established a suggestion box (and rewarded employees for participating), forged guiding principles, instituted formal training for leadership, and we are implementing 360 reviews of leadership. We are committed to having a collaborative culture, one that puts employees first. We already have done a great deal and are doing more in the coming months. I do strongly disagree with the criticism of our HR Department. What I don't think the writer sees is the extent to which HR has been working hard to implement the changes noted above. HR has been instrumental in so much more, including our new book club and in us having some of the best health benefits in the industry. Thanks for the feedback and I hope you will work with me to make a Jamestown an even better place to work in the future.

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