Please Be Careful !!!! - Seasonal Tax Preparer JDA TSG Employee Review

1.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

It’s a remote position. Taxes

Cons

This company will wheel you in.. the CEO Alex have these town hall meetings where you think you gather more insight on what you will be doing but instead it’s a hour of him patting himself on the back! He really does come off as arrogant and misogynistic! The team leads they hire have absolutely no idea how to lead at all! The whole company is very confused with no sense of guidance. They offer a great base pay but good luck getting them to actually pay you for the hours you bill!! Then you have to fight to get a hour or two out of the pot as it’s a first come first serve thing. The training is non existent, you literally are instructed to self learn the program, learn the systems , learn how to bill for your hours, and learn the metrics!! All within a week, then they throw you on the phones. If you reach out for assistance with anything you are instantly reprimanded and made to feel stupid for asking.. All of these positive reviews I believe are fake or are incentivized. We literally had a whole team just quit last year! Oh and Ms. Ann please don’t come with the template, hot n ready responses. Nothing you can say will justify this nonsense. Sad thing is that I love preparing taxes for customers, this company has left a bad taste for the whole industry!

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JDA TSG Response
2y
We appreciate your feedback and are genuinely sorry to hear about your experience—that is not the experience we want our employees to have. At JDA TSG, we take all feedback seriously and continuously strive to improve. We want to address your concern, but we must also respect our clients' privacy and confidentiality. At JDA TSG, we value people and strive to ensure that every JDA client and employee receive the utmost attention and care, and feedback helps us in achieving that goal. Based on your comment, that wasn’t your experience. I kindly invite you to reach out directly to me at ap@jdatsg.com and we can arrange a time to speak to better understand and learn how we can do better. Warm regards, Ann Piccirillo Senior Vice President, HR

Explore other reviews about JDA TSG

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training and online support for using Intuit TurboTax.

Cons

Windows and Google updates sometimes stall work.

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JDA TSG Response
1w
Thank you for your positive feedback! We're glad to hear that our training and support helped you succeed in your role. Providing our experts with the resources they need is a top priority, and it's wonderful to know that made a difference in your experience. We also appreciate your feedback regarding system updates and will continue working to improve the experience. Thank you for being part of the team and for your encouragement.
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership, staff and culture

Cons

Sometimes incentives are hard to define with criteria but compensation is good.

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