A Positive Work Environment Suffering from High Workload - Linux Administrator JD Power Employee Review

4.0
8 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Working on the Linux team exposes you to a variety of technologies (kubernetes, docker, apache, tomcat, AWS) and you're encouraged to design and implement solutions to systemic infrastructure issues in coordination with your manager. You have a lot of agency over your workflow and the technology you choose to specialize in. There is also a bounty of embedded and senior positions for Linux Admins to apply to internally. Company-wide, they have an active Diversity and Inclusion survey that drives change in the organization. It also doubles as a yearly feedback inbox that is presented to our executive committee, already contributing to positive change throughout the organization. (additional vacation, no-meeting fridays, encouraging disconnect from work after-hours) Teams are largely happy to collaborate, allowing introductions and cross-talk that speed troubleshooting from a Tech Operations perspective. We also hire out of intern positions when there are openings on the team, the candidate is a good fit, and shows interest. This is common due to the high turnover (see also: "Cons"). As an intern, you can expect to be treated like an equal (especially as you develop skills, specialize, and start working on high priority incidents). You will join the on-call cycle by ~6 months with the company. Flexible work hours, work from home, offices also open.

Cons

Lots of legacy technologies that are ill-maintained, and the Linux team lacks the authority to push for maintenance activities because we operate at the behest of the business (not vice-versa). This stems from the high workload on the team, and the understanding that maintenance will occur "when we have the time". We rarely do. On the Linux team in particular, we are still experiencing a trend of high turnover. Pay and workload are commonly cited by those leaving, and management is responding by growing the team and increasing salaries to market standards. It's too early to judge the impact of those efforts at the time of this review. Fair warning: The Linux Team has an On-Call cycle that intensifies when the team loses staff/shrinks. Harder to personally connect with coworkers in a work-from-home environment.

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JD Power Response
3y
Thank you for sharing about your experience as a Linux Administrator at J.D. Power. Just like you, we love the collaborative nature of our organization. We also appreciate many of the benefits you listed, including no-meeting Fridays and our work-life balance initiatives. We also appreciate you taking the time to leave a very well-detailed review and take your concerns seriously. Please let us address these concerns directly with you. Connect with your manager, HRBP or, if you are more comfortable, send an email to VoE@jdpa.com so we can continue the conversation about high workloads. Thank you so much for being a part of our team! Thank you, J.D. Power

Explore other reviews about JD Power

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

unlimited PTO, supportive managers, flexible schedule, Great benefits

Cons

lots of travel can get exhausting but its still worth it

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JD Power Response
10mo
We are glad to hear you find the role rewarding and enjoy the flexibility, benefits, and support available to you. Travel is a core part of this particular position, and while it can be demanding at times, we’re glad to see you find it worthwhile. Managers are expected to hold regular 1:1s with their teams, and we encourage employees to use these meetings to share feedback, ask questions, and stay connected. We encourage you to speak with your manager or HRBP if these are not already set up as a regular occurrence on your calendar. Thank you, J.D. Power
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

8
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JD Power Response
4d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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