Eh - Customer Service Representative JCPenney Employee Review

2.0
1 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Got out on the floor fast

Cons

Didn't teach me a dang thing. I watched maybe two videos and then was sent out to sell millions of dollars worth of jewelry without knowing what I was doing.

Explore other reviews about JCPenney

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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