Not so Good - Customer Service Associate JCPenney Employee Review

1.0
18 Jul 2010
Recommend
CEO approval
Business outlook

Pros

It's Basically Easy Work, Pretty relaxed environment, some friendly co-workers, Relaxed break and lunch time monitoring, A Very good discount

Cons

Leadership is next to extinct, Can't get feedback on performance at work, Getting Credit Applications is more important than service, Hours are sparse

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

See reviews by: Helpful|Rating|Date|All