HQ Not Progressive - Anonymous employee JCPenney Employee Review

2.0
27 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good place to learn and gain experience in corporate retail. Diverse workforce. Nice office. People generally friendly and helpful. Reputable place of employment.

Cons

Little to no upward mobility/career path opportunity. Promotions usually based on seniority & politics rather than merit . Little to no training. Not generally open to new ideas or progressive thinking. Likes to maintain the status quo. Every day is the same. Once you are in a role it's hard to switch to a completely different part of the company and generally unsupported. Lots of hiring from the outside rather than give opportunity to internal employees. Little to no goal-setting/personal development. Recent layoffs greatly hurt company morale and culture. Little to no direction from management and leaders. During my time the company was in survival mode which created a culture where people were mainly out for themselves. Company departments lack communication regarding corporate strategy and no one is on the same page. Highly disorganized.

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

See reviews by: Helpful|Rating|Date|All