Working for Penneys - Fine Jewelry Manager JCPenney Employee Review

3.0
8 Jun 2012
Recommend
CEO approval
Business outlook

Pros

A lot of change at JC Penneys. As of late the new lines of items and items that are short runs. So ever changing with the trends. This even happens in the Fine Jewelry. They are making advancements in price of the items to a real value, however to keep there profit margins, they have reduced the staff and management. Soon it will be like shopping at a mid or high end walmart. Great items and price, but no help or customer service.

Cons

Reduction in staff with a trend in limited customer service. No real guidance for the customer in purchasing. Limited number of associates to help, more of a self serve like walmart.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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