Great for high school/college students - Customer Service Associate JCPenney Employee Review

4.0
4 Nov 2011
Recommend
CEO approval
Business outlook

Pros

I worked in the women's department for JC Penney and I consider myself to be extremely lucky to have had a manager who was very understanding of my schedule and had an open door policy. My schedule typically changed every few months due to classes and changing it was never a problem. If I need more or less hours all I had to do was ask.

Cons

Minimum wage. Some of the customers that shop at JC Penney are not exactly the brightest. Some of my coworkers were great but some of them were taking longer breaks than they should have and they were usually not given warnings for this.

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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