Not a company to plan for a long career. - Anonymous employee J.P. Morgan Employee Review

1.0
19 Nov 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation in IT departments, good benefits. They pay well but for the ugly job and duties they make you responsible for. See the details in Cons.

Cons

Not a place for IT employees to grow professionally. The company outsources projects to external vendors with novice developers for cheap rates. At the same time it shifts own crews to do support and cleanup of the mess done by the outsourcing companies. A lot of time is wasted on bureaucratic procedures and meeting about other meetings. Very conservative environment in IT - the bank does not adopt or adopts very slowly new methodologies and technologies. Recent acquisitions resulted in the IT infrastructure being a mix of all kinds platforms and applications, some of them very old or in-house grown. The bank wastes a lot of time and money on IT support because of very flawed and improperly done system integrations that followed acquisitions. Lack of enforcing good programming practices and enterprise architecture standards in IT. Inclination to ad-hoc, cheap and poor quality technical solutions in applications development. The exempt employees work a lot of (unpaid) overtime - the environment is far from the decent work-life balance.

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5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot, lots of support. Great people.

Cons

Not as much autonomy over your roles.

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

Cons

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.

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