First Class Business in a First Class Way - Anonymous employee J.P. Morgan Employee Review

5.0
14 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong leadership from Dimon on down. Diversified revenues from leadership positions across most markets and business units. Outstanding place to work. Talent and hard work is rewarded appropriately.

Cons

Unjustly targeted by regulators. JPM faces the same challenges the rest of the large money center banks face. Some recent senior level departures.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong problem-solving and analytical skills Scalable backend and distributed systems expertise Fast learner and adaptable to new technologies Ownership mindset and accountability Team collaboration and communication Focus on performance, reliability, and quality delivery

Cons

I can be overly detail-oriented at times, but I’ve learned to balance quality with delivery timelines and business priorities.

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

Cons

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.

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