Great pay - Customer Service (CSR) J.P. Morgan Employee Review

4.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

salary is good and as well as work environment

Cons

but there are some colleagues that like to gossip but i guess that not the company fault

Explore other reviews about J.P. Morgan

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employer, good benefits, good people

Cons

No real cons to the job.

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

Cons

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.

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