Store has change a lot - Anonymous employee J. Crew Employee Review

4.0
9 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

During my time at the Georgetown store I fell in love with my managers and the other associates. I was in school and they tried to accommodate my schedule. J. Crew works hard to make its employees feel appreciated and to build trust between everyone.

Cons

Pretty low salary starting off and not much room for pay increases. My first raise was because DC minimum wage increased and then I had to beg for a second one because I realized I was the least paid associate but doing most of the work.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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