Poor Management of Schedules, Employees, and Retail Space - Sales Associate J. Crew Employee Review

2.0
2 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Friendly work environment, with a streamlined training as well as sales process.

Cons

The "employee discounts" are really no better than the discounts that a regular shopper would get from the sale rack, with a student/teacher/military ID. The schedule managament was incredibly poor and it fell on the employees to fix schedule errors in lieu of the management staff

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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