Not the best - Sales Associate J. Crew Employee Review

1.0
19 Sept 2013
Recommend
CEO approval
Business outlook

Pros

MY store had a great management team when I was hired, of course as retail goes; this changed but still wasn't horrible at the store level.

Cons

Management beyond the store level left much to be desired. Visits felt more like a prison line-up, didn't seem to offer any help.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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