Immature and misguided management - Anonymous employee J. Crew Employee Review

1.0
21 Jun 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best part of working here is the discount. Though you can't make enough money to use it often

Cons

The hours are completely ridiculous. On-Call shifts are never used. Management talk about associates on the sales floor. Management treats associates with no respect. The sales techniques used by management are too aggressive and often scare customers away. The store is always a mess due to understaffing. Management often disregard or talk badly about upper management. e.g. Merchandising manager talking badly about design concepts, telling associates how ugly some of the clothes are, trying to cut corners.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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