Sales Associate - Anonymous employee J. Crew Employee Review

4.0
4 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great atmosphere. Informative meetings about seasonal trends and company updates. Brilliant discounts for employees. Supportive management (oftentimes they brought snacks to share).

Cons

Hectic schedule for part-time employees. No pay for on-call days. Cut hours due to slow sales days. Quality depreciation made it more challenging for customers to buy/keep the merchandise and harder to hit sales goals.

Explore other reviews about J. Crew

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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