Overall, J. Crew is a good place to work at as a student as least. - Sales Support J. Crew Employee Review

3.0
17 Jul 2012
Recommend
CEO approval
Business outlook

Pros

- flexible hours; easy to get days off, or change availability - good discount; free clothes when you first start to work there - always something to do

Cons

- my location is overstaffed; not enough hours to go around - some customers are rather difficult - very high store standards; hard to make the store look perfect - on-call shifts are irritating; hard to tell if you would be needed or not, which makes it difficult to create other plans

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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