J.Crew was a happy, up-beat place to work! - Anonymous employee J. Crew Employee Review

4.0
25 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The job allows you to work with clothes and people, two things I like. The discounts and benefits are amazing. The hours are good and the management was nice to work with.

Cons

Retail as a whole can be boring. Closing the store can be tedious, but necessary work. It was not J.Crew, but retail as a whole, that bothered me some.

Explore other reviews about J. Crew

5.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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