Pros
Scrolling through these reviews feels a bit like watching a soap opera. There are a lot of emotions involved, it seems, and as a current employee, I am struggling to understand what's going on here. Even the review that attempted to take an objective stance almost immediately indexed negative. On the flip side, several positive reviews have been written where employees who clearly value the team and the company have stepped in to defend the honor of what they're working hard to build. In the process, they strike a somewhat defensive tone. Let me take my best shot at walking the tightrope and hopefully spotlight the many positives and call to question a few areas of opportunity in a fair and unbiased way. 1. Compensation - A lot of talk about compensation, both Base Salary and Variable/Commissions/Bonus (depends on the role or function, it seems). I can only speak for myself in saying that I am paid well above the market. I also didn't have to negotiate to get to that point. The offer initially presented was not only in line with my expectations but well above them. And having worked for a couple of similarly sized companies, what was offered is very fair/generous. Also, if you think your Base Salary is "insulting" or your comp plan is "disgusting," why did you accept it? That is confusing to me. I would have walked and taken another job if I felt that was the case. This is my personal experience, and it was a positive one. I am not attempting to speak for anyone else. 2. Leadership - This is one where it's tough for me to stay completely unemotional. The negative reviews/comments below seem very personal, which catches me off guard. I interact with my Manager daily and have never felt so supported, invested in, and safe. Expectations are always clearly set. My Director is equally fantastic and has jumped on several calls (including late nights and early mornings) to help me close a deal when I know he is juggling 1,000 other things. As far as the CRO is concerned, he is the most authentic leader I've worked for, wears his heart on his sleeve, has zero pretentiousness. Every interaction or the couple 1v1 conversations have felt like talking to anyone else on the team. I've had CROs so absentee that I'm lucky to see them once per quarter, and they never give any insight into changes happening or vision for the future, all of which ours does in a candid and appreciated way (by me). If your experiences were so bad that you feel the need to write a negative review that is borderline name calling with no specific examples, maybe HR would be a better point of contact or look yourself in the mirror (it seems overdue). 3. Product - The Product (and SE/SA teams) are so good that I could almost label them a con for a particular type of seller. I've had peers demonstrate the tendency to sit back and let the product "sell itself," Understanding the product, taking a consultative approach, and actively listening to the customer have made this the best sales experience of my career. And the amount of talent on the SE team and who they are as people is something I have never seen before, and I would challenge anyone to show me better.
Cons
1. Negativity - You see this in the reviews section on Glassdoor, and it is impacting me negatively. Our new VP recently touched on the importance of everyone pulling in the same direction and the importance of unwavering positivity. That is the only way to grow this business past this point. And to know that (not just in Sales) there are pockets of employees pulling in the opposite direction is concerning. I don't have a solution here; it has been better lately, but I worry this impacts our growth trajectory. Again, if you have a real issue with something specific, please take it to leadership and talk through it so we can align and solve the challenge. I would add that your attempts to call out or hurt leadership, hurt all of us. You can't call out how much you love your peers and the camaraderie, and then take steps to hurt the business where we work. That directly impacts my livelihood, and it's concerning. 2. Equity - This isn't specific to the amount of equity granted, but the lack of visibility into what my equity would be worth in an exit scenario. I'd love to see our Finance or People teams proactively take a more active approach to have these types of conversations.