Lay-off's and bad rapport with employees. - Senior Customer Success Manager Iron Mountain Employee Review

3.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Work from home was nice, but the push to come back to the office ended up getting a lot of folks laid off, or fired eventually.

Cons

Too much work and not enough people with knowledge of previous systems. Lay-off's happening constantly and employees are fearful they'll lose their jobs, so they don't unionize and fight back.

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Iron Mountain Response
2y
We recognize change can be difficult, and we appreciate your feedback. As we strive to constantly evolve as an organization, the needs of our employees remain a top priority. As we continue to transform, we encourage Mountaineers to partner with us to improve the employee experience by sharing ideas with leadership and local HR teams.

Explore other reviews about Iron Mountain

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This place is really good for entry jobs.

Cons

No cons from my point of view

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse working environment with a lot to learn.

Cons

Every shift has a way of doing things that isn't cohesive with the others. Oftentimes key information on how to handle the workflow per the customer requirements is not passed on to other shifts.

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