2.0
23 Dec 2023
Former employee, more than 5 years
Urbandale, IA
Recommend
CEO approval
Business outlook
Pros
The pay is "fair". If you have the ability to meet the metrics of the job? You can make okay money.
Cons
The QA is horrible. 5 pages for an 8 minute call. They blame you if you don't get enough calls. The job is toxic. They want you to rob the customer by not allowing you to "waive" fees that should be waived.
