Customer Service Rep - Customer Service Representative Intoxalock Employee Review

5.0
15 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Awesome staff and management! Definately better than other call centers I've worked at. They seem to really care that employees are happy. My supervisor has worked with me when I needed it which is nice. The companys growth is also fun to be a part of. I like being part of a fast growing company. Lots of food days also!

Cons

Customers can be challenging, and they can basically say whatever they want without any consequence. Higher pay for dealing with some of them would be good.

Explore other reviews about Intoxalock

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of internal promotion opportunities.

Cons

You are always busy and the pace is fast.

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Intoxalock Response
1mo
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best experience possible.
3.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic mission and staff that cares.

Cons

Disorganized leadership. Lack of strategic vision or if present lack of communication across teams.

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Intoxalock Response
1mo
Thank you for taking the time to share your thoughts with us. We value all perspectives and believe every review helps us better understand the employee experience.
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