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      Interact Australia

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      Great clients but dodgy management and pay issues - NDIS Support Worker Interact Australia Employee Review

      2.0
      18 Jun 2026
      Ndis support worker
      Recommend
      CEO approval
      Business outlook

      Pros

      Most clients are lovely to work with and build relationships with. Some coordinators very nice and helpful. Good to be out of an office, driving and helping clients.

      Cons

      Most coordinators not great. Team Leaders, payroll, and managers left a lot to be desired in honesty, willingness to correct pay problems, accountability. I was underpaid most pay runs. Spent so much personal time trying to get paid correctly. Before I started, I was told by someone in the company that the NDIS side was very disorganised. So true.

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      3.0
      4 Apr 2024
      Training and compliance administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work is rewarding, people are good to work with, very welcoming.

      Cons

      Lack of employee retention with below average pay and no employee benefits, other than occasional $50 voucher

      1.0
      25 Mar 2024
      Annnonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Zero The company is changing in a negative way They do not care about their staff They only care about making money

      Cons

      The staff sit there and gossip about the clients and make fun of them They gossip about colleagues and stab everyone in the back I would never recommend this company

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