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Integra LifeSciences

Engaged employer

Very little care for their workers - Customer Service Representative Integra LifeSciences Employee Review

3.0
3 Jun 2022
Recommend
CEO approval
Business outlook

Pros

In general the Dublin location is great to work at. The teams are nice, management is engaged and hardworking. Location is perfect as it is near a giant mall. Expectations are clear. Salary is decent.

Cons

Unfortunately Integra has no care for CS Reps and has gone through firing bouds multiple times. You are never truly sure of a job with them, because just as easily they decide to close the center and try something else. No thank you, no nothing.

Explore other reviews about Integra LifeSciences

5.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Salary and commission were great.

Cons

I have nothing negative to say

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

To provide a balanced perspective, one positive aspect was the company's willingness to offer flexible work arrangements.

Cons

I would encourage prospective employees to carefully evaluate the company culture before joining. In my experience, the work environment lacked the level of professionalism and collaborative leadership I expected. Leadership decisions at the senior level often appeared to be driven by personal viewpoints rather than objective discussion and open engagement. Employees who did not align with the preferred direction could experience resistance rather than constructive dialogue. The culture felt more aligned with a "my way or the highway" management style than a collaborative and inclusive approach. I also experienced situations where information communicated about my performance appeared inconsistent with my actual work contributions and outcomes. Rather than constructive feedback supported by objective metrics and open discussion, I felt there were instances where narratives surrounding performance were inaccurate or misrepresented. This created concerns regarding transparency, accountability, and the overall feedback process. The company has also faced regulatory challenges in the past, which may be worth researching independently as part of your due diligence process. My experience ultimately did not align with my expectations for leadership, transparency, and organizational culture.

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