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Integra Global Solutions

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Please dont join in integra. Idiotic Management and HR's - Customer Support Executive Integra Global Solutions Employee Review

1.0
27 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Good Work environment. Can learn stuffs in integra. Shift time is good and convenient.

Cons

Very Very Bad Management. Full of partiality. Once they dont need you they will do anything to make you quit like changing team, shift time, giving false complaints an your work etc. You will get no benefits for your work. Your incentives will be cheated. You will not be paid properly. Extra hours work will be alloted to employees for no reason. And saturdays also will be an working day where there are no indian holidays given. Its tough not getting indian holidays as well as no saturday leaves. Those who say yes for all nonsense told by team leader only can survive in INTEGRA.

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Integra Global Solutions Response
9y
First I want to thank you for taking the time to give your feedback. I am sorry that your experience at Integra. We are committed to creating a comfortable, transparent and very open environment where our staff can thrive as friends. We continue to find ways to improve and to address everyone's concerns at our company. All staff have direct access to any of the top management at anytime to voice their concerns. As our company has grown to more than 475 staff it has become impossible to spend time with each staff and get to know them as compared to when we were a small company. Through our company meetings, emails, gatherings, outings we try to maintain an environment where feedback can be provided. We are trying to maintain a fun, dynamic and caring environment as we grow. I am sorry that our efforts are not meeting your expectations. I genuinely care about the company and the welfare of all the staff that work for us. As always please feel free to email me anytime regarding your issues. Regards Ganesh Ranganathan President

Explore other reviews about Integra Global Solutions

5.0
24 Jul 2013
Recommend
CEO approval
Business outlook

Pros

1. 24x7 customer support service 2. Experienced and skilled professionals to take care of your business customers 3. Various support services from Email, Chat Support, Call answering to Ticketing support and complaint handling service 4. Affordable price that saves 50% of any other services 5. High Data Security supported with high end servers 6. Professional solution in handling your customers. No more fear in outsourcing your business customer support services!

Cons

Must be punctual and a few other limitations.

1.0
8 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Short commute, covered parking, and they do offer some great training opportunities. Don't have to work weekends, paid holidays off, and good benefits.

Cons

Terrible pay. They paid new people more than they paid people who had been there for years. Their point system (monthly sales goal) was extremely flawed. No one actually followed the rules there and so other employees run rampant and pretty much did whatever they wanted. They didn't appreciate employees. Lots of work drama and bad work environment.

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