Excellent place to work; often disappointing product to work on - Anonymous employee Instacart Employee Review

5.0
4 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Great work-life balance, unlimited vacation, lack of micro-management • Awesome colleagues who are smart, kind, and hard-working • Healthy culture when it comes to communication, diversity, career dev, etc, • Generous comp packages, *new* 401K matching, tech stipend • New(ish) CEO who is a strong leader, transparent, and positive • Great updated values and thoughtful holiday gifts • [Design-team specific] Awesome design program management team and general design team culture (crits, Figma process, etc.)

Cons

• Lack of product vision (on the customer side, at least), not building what customers need • Questionable hiring patterns at high levels, with repeated instances of senior leaders staying a very short time • Expensive and poorly-run product sprints

Explore other reviews about Instacart

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, can work from anywhere that uses instacart

Cons

Gas prices in Los Angeles going up

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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