Growth is the name of the game for the business and every employee. - City Manager Instacart Employee Review

5.0
2 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Each employee is given a huge degree of autonomy and responsibility and empowered to create positive change in his or her own way. Good ideas become policy in a heartbeat. Ideas that don't work are just written off as R&D. The company is a community of brilliant and exciting people who constantly innovate and collaborate. The city teams throughout the country are expertly connected via digital channels and quickly become trusted colleagues despite limited face time. Goals and benchmarks are made extremely clear upfront and the proper tools are provided to meet them.

Cons

Health insurance policy carries higher out-of-pocket costs than some. Equity stakes are not terribly competitive.

Explore other reviews about Instacart

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Focused direction. Good WLB. Decent pay. Fully remote.

Cons

A bit slow growth on business and career

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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