Worst company to work as shopper - Anonymous employee Instacart Employee Review

1.0
23 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Could earn some decent money if customer doesn’t screw you with false ratings. A customer might think 4 star is still good but if you receive a 4 star from customer you are done. You will not see any good order.

Cons

No support for shoppers. Shoppers taken for granted. Every blame goes to driver directly or indirectly. I hope it goes bankrupt. Won’t be working anymore for them just due to their stupid and biased rating system.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and the ability to work when I need to. It can be useful as side income, especially if you need something that fits around school, job searching, or other responsibilities.

Cons

Pay can be inconsistent, and it often depends heavily on order availability, tips, distance, and customer demand. Some days are worth it, while other days do not feel worth the time, gas, or wear on the car.

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