An on-and-off worker's opinion on Insta - Anonymous employee Instacart Employee Review

5.0
17 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The tips CAN be really good, I have learned more about the different areas of my city, and this is a great way to supplement my income. At the end of every shift, the app will ask for feedback on how that shift went.

Cons

There is not much room for "life" in scheduling and delivering. Sometimes you drive for 30 minutes, shop for 17 items (30 minutes), then drive 30+ minutes to a home and they don't tip, so you only made maybe $10. Sometimes the items in the store are hard to find or not where they should be, so you need help from another employee.

Explore other reviews about Instacart

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Focused direction. Good WLB. Decent pay. Fully remote.

Cons

A bit slow growth on business and career

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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