Good People Who Deserve Better - Anonymous employee Instacart Employee Review

2.0
9 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Camaraderie on many teams was fantastic. Lots of great people in unexpected places who really cared about each other and were willing to work hard so that everyone could win.

Cons

Each team was at the mercy of their leadership, and some managers were inexperienced or inept. All were overworked. There was a noticeable drop in quality of output with each expansion or new item on their plate. There was no work/life balance for anyone. The constant push for efficiency on the part of the shoppers became almost comical and definitely cruel.

Explore other reviews about Instacart

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Focused direction. Good WLB. Decent pay. Fully remote.

Cons

A bit slow growth on business and career

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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