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      Insight

      Engaged employer

      Insight reviews

      Customer Inter Action Associate - Customer Service Representative Insight Employee Review

      3.0
      18 Mar 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people itself. At Telus, your working with family, it feels like you're working at home.

      Cons

      Ofcourse, just like any othee company, there are a few who would try to pull you down.

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      Insight Response
      3y
      Thank you for the review. It sounds like you enjoy those that you work with and that you have a supportive team. Thank you for the feedback and for taking time to write a review.

      Explore other reviews about Insight

      5.0
      29 Jun 2026
      Internal audit internship
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team and growth oppurtunities

      Cons

      No such cons that I experienced.

      2.0
      23 Jun 2026
      Client operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

      Cons

      Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

      1
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