Poor services organzation - Central region. - Program Manager Insight Employee Review

1.0
27 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Sadly, there are no pros.

Cons

Senior execs have no sense of partnership with their customers. Treated like slaves. SOW was unprofitable from the start, which I inherited, and had to make up charges/ fees to make some profit. HR dept were puppets to senior execs (won't call them leaders). Stay away, its a sweat shop. Backstabbing, "it's not my job" mentality...never received any training on their tools, but figured it out on my own. Worked 70-80 hrs per week, only to be walked out without notice or package because they had to lower their rates to win contract renewal. My replacement is paid half as much, and working as many hours, and wasnt given any bonus. Glad I am not there...nightmare is over.

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Insight Response
9y
This is not the typical Insight experience at all. It sounds like you might have inherited a bad project and was unable to rescue it. We're very sorry that your experience was unpleasant. If there is something specific you'd like us to know, please email us at glassdoorfeedback@insight.com. Thank you for your feedback.

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5.0
28 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

Cons

N/A, for me there are none

2.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

Cons

Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

3
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