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Insight Credit Union

Is this your company?

This is going to sting - Manager Insight Credit Union Employee Review

1.0
9 Oct 2019
Recommend
CEO approval
Business outlook

Pros

401k and PTO are industry standard

Cons

Where to begin, favoritism is rampant here. You can succeed as long as you align yourself with the right upper management people. Excutive promotions are handed out like candy for those that the CEO approves of or they are friends with outside of work, and the people doing the actual work are passed over. The positive comments are done by internal department heads posing as lower employees to help spin the company’s negative outlook. From the VP level and up need to all be fired and an experienced leadership installed, this is the reason Insight hasn’t grown, but been in decline for years. For those who can understand business and how financial institutions should operate, it is easy to see that this place is a joke. It is good that the core system is being finally upgraded, now Insight can be taken over by Fairwinds or CFE, a Credit Union that is run like a business and not a social club. The Marketing department is a joke, The Training department does a great job of making order takers and yes people but not sales people. The HR staff watch the interview videos of potentially new employees with “a bowl of popcorn and laugh at their answers.” The turnover rate is terrifying, and will only get worse. Every branch is understaffed and overworked, and upper level management cannot understand why because they never visit the branches to speak with the employees. If you are thinking about coming to work here, don’t. Go work for a company that will build you up and help you make a career, not one that is circling the drain.

Explore other reviews about Insight Credit Union

5.0
21 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Great PTO and work/life balance.

Cons

Management Lack of change. Communication between branches could be tricky at times.

2.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

• Pay and benefits were decent • Training and experience in virtual banking (phones and video calls) • Exposure to loan applications and product education

Cons

• Constant pressure to cross-sell (auto loans, CDs, etc.) and meet sales metrics • Limited flexibility to resolve issues (fee waivers were rarely allowed), which can put reps in a tough spot with members • Very tight office layout that felt claustrophobic, plus an overly close/“in your business” culture

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